1. When will my order be shipped?
If you order before 6pm, your order will be shipped the same day. Otherwise, your order will be shipped the next working day.
2. Can I return my order?
Yes, you can return your order within 14 days. We will arrange a replacement or a refund. For more info: see our Delivery & Returns page.
3. Can I get express delivery?
- All orders containing a laptop sleeve or a planner will automatically be shipped with a track & trace code (express shipping).
- All orders over €50 will get track & trace shipping automatically
- If you order a case, you can get express shipping at your checkout by selecting “Fast: track & trace”-shipping for an extra charge of €3.
4. Can I track any order?
If you get free shipping for your phone case (if you don’t select fast/track & trace), you cannot track your shipment.
5. Which phone models do you sell?
We offer phone cases for
- iPhone 6/6s
- iPhone 7
- iPhone 8
- iPhone 6/6s PLUS
- iPhone 7 PLUS
- iPhone 8 PLUS
- iPhone X/Xs
- iPhone Xs MAX
- iPhone Xr
- iPhone 11
- iPhone 11 Pro
- iPhone 11 Pro Max
- iPhone 12
- iPhone 12 mini
- iPhone 12 Pro
- iPhone 12 Pro Max
- Coming soon: iPhone 13 series
6. Can I use the laptop sleeves to protect my Acer/Sony/Dell/Lenovo/Asus/HP or do you only sell MacBook Sleeves?
Yes, we do offer sleeves for your Windows laptop. Laptop sizes are usually standardized. We offer sleeves for three different sizes:
Size 12': 30,5cm x 21,5cm x 2cm
(For example for: MacBook 2016, MacBook Air 11.6 inch, MacBook Pro 2016/2017)
Size 13': 33cm x 23.5cm x 2cm
(For example for: MacBook Pro 2011, MacBook Pro Retina, MacBook Air 13.3 inch)
Size 15': 37cm x 26cm x 2cm
(For example for: MacBook Pro 15 inch, MacBook Pro 2016/2017)
7. Will my 15.6 inch laptop fit inside the 15 inch laptop sleeve?
Yes, 15 inch is the short indication for any laptop between 15.4 and 15.6 inch.
8. Can I order your products to sell in my store?
Yes, please email us on firstname.lastname@example.org for any wholesale inquiries.
10. What are your different payment options?
We offer Bancontact, iDeal, MasterCard, Visa & Paypal Express Checkout.
11. When & how can I return my package?
Please email us before returning your package on email@example.com and we'll give you instructions. Never ship to our office address, but ship to our fulfilment center after emailing :
t.a.v. Antwerp Avenue
Industriepark Noord 5A