If you order before 6pm, we start prepping your package the same day. Otherwise, your order is processed the next working day.

Products shipped from our atelier in Italy take around 4–7 working days to arrive: phone cases (also custom cases), tech sleeves, MacBook cases, card holders, power banks, AirPods cases, phone holders and phone straps.

Products shipped from Belgium, like the Power Planner, take around 2–3 working days to arrive.

Shipping within Belgium is €2.95, to the Netherlands €3.95 and to most other EU countries €4.95.

Free shipping on orders over €100 (Belgium, the Netherlands and most EU countries).

Shipping to other countries is calculated at checkout.

Yes! All our products are shipped with tracking. You'll receive a tracking code by email as soon as your order is on its way.

Please make sure your shipping address is complete and correct, including your house or apartment number. Once your order is placed, it goes straight into production and changes can't be made anymore. We're not responsible for failed deliveries due to an incorrect address, so double-check before completing your purchase.

Yes! You have 14 days from the day you receive your order to let us know you want to return it. We will arrange a replacement or a refund.

Please email us at admin@antwerpavenue.com before sending your package back and we'll give you the instructions. We can't accept returns that are sent without letting us know first.

Read all the details in our refund policy.

So sorry about that! Send us an email with a photo at admin@antwerpavenue.com and we'll fix it for you, free of charge.

Personalized cases (for example with your name) are made especially for you and can't be returned. Double-check your text, design and phone model before ordering!

Is your custom case damaged or did we make a mistake? Email us and we'll fix it for you.